Terms & Conditions

Non-Delivery & Cancellation

Damages

If a bottle is broken or damaged, upon arrival, we will replace this.

Cancellation

You may cancel your order for any reason up to and including 7 working days from the date of delivery of your order, provided all the bottles are unopened and intact and in the same condition as when shipped by us. We will refund the full price of the order including delivery within 30 days from the date of cancellation.

Wine provenance

We warrant that all our wines are delivered directly to us from the producers' and stored in accordance with best practice for wines, i.e. temperature and humidity controlled.  However, wine is an organic substance and with older wines it is quite normal to find that individual bottles can mature, improve, and decline in taste at different times.  Whilst we take every effort to ensure that the wines we purchase have been well kept and are of good provenance and appearance, we do not provide an unlimited warranty as to their taste. However, at our complete discretion, we will consider replacing wines, on a case-by-case basis, where a wine is considered to be undrinkable.

If you have any questions regarding orders and general enquiries please do let us know by:

Entering the details on the Contact Us page

Emailing:  info@monfortewines.com

Calling us on: +44 (0)7796 530 409

Intellectual Property Rights

All copyright, database rights, trademarks (including the Monforte Wines © trademark) and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of Monforte Wines, or the applicable licensor.

Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of Monforte Wines) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.

Security

All information (including credit card details) is sent and received using the latest in secure e-commerce software.

If you have any questions about any aspect of site security please contacts us at: info@monfortewines.com

Disclaimer

Monforte Wines has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, Monforte Wines takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date.

Monforte Wines shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.

All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom mainland. Monforte Wines makes no representation or will not be held liable for any action placed upon the website by individuals from other locations.

Monforte Wines assumes no responsibility whatsoever for any links to the Internet or other third party websites from its website. Once you activate these links you will leave this website and Monforte Wines will not be responsible, or liable, for the content of any other websites on the Internet to which you may visit from its site.

Monforte Wines also prohibits all persons from providing hypertext or other links to the Monforte Wines website, from their web site or from a third party's web site without our prior written consent.

Age Restrictions

It is against the law to sell or indeed supply intoxicating substances to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old.

Company Details

Monforte Wines
Blackbird Cottage
Oundle Road
Woodnewton
Cambridgeshire
PE8 5EG

Telephone: on +44 (0)7796 530 409

Email: info@monfortewines.com

If you do have any comments on the above, or you simply wish to contact us, please feel free to e-mail, call or write to us.

We reserve the right to make changes to the website or to this disclaimer at any time.

This does not affect your statutory rights as a consumer.